What does CLEAR Technology do?
CLEAR Technology runs a free IT Scorecard that grades a client's stack across security, backups, access, and vendors, then uses an AI Security Advisor to turn that score into a prioritized, plain-English action plan. Their team executes the fixes, tracks each one to completion in a client portal, and documents every ticket and system change so records stay current. Ongoing work includes help desk support, monitoring, quarterly infrastructure reviews, and vendor consolidation, with billing (platform fee, per-user fee, and support hours) visible live in the portal.
Who is CLEAR Technology a good fit for?
CLEAR Technology serves businesses and nonprofits, stating it has served over 13,000 customers since 2005 and that about half of its clients are nonprofit organizations. Plans range from small teams (Pro) to growing teams (Premier) to larger organizations needing custom SLAs and multi-location support (Enterprise).
What services does CLEAR Technology offer?
- IT Scorecard & AI Security Advisor
- A free assessment that scores an organization's security, backups, access, and vendor setup across 52 controls, then generates a prioritized, plain-English remediation plan that is tracked until each item is resolved.
- Managed IT Support
- Ongoing help desk, monitoring, and support delivered under Pro, Premier, or Enterprise plans, billed as a flat platform fee plus per-user fee plus hourly support, visible live in a client portal.
- Living Documentation
- An AI-audited documentation system that reviews every ticket and existing document, flags gaps, and drafts missing records so systems, licenses, devices, and vendors stay cataloged and current.
- Nonprofit IT Solutions
- IT services tailored to nonprofit budgets and compliance needs, offered alongside a sibling brand's custom CRM/donor platform and Google Ad Grants management (up to $10,000/month in free Google Ads).
What areas do they serve?
- San Francisco Bay Area
- California
- Nationwide
How much does it cost?
Three tiers are listed: Pro at $29/user/month plus a $199/month platform fee and $185/hour for support; Premier at $49/user/month plus a $499/month platform fee and $155/hour for support; and Enterprise with custom pricing and $125/hour for support. New clients get their platform fee waived for the first three months, with no long-term contract required after that (month-to-month, 30 days' notice to cancel).
Details worth knowing
- In business since 2005 (20 years)
- Over 13,000 customers served
- 400+ five-star reviews on Google, Yelp, and Thumbtack
- About half of clients are nonprofit organizations
- AI Security Advisor evaluates organizations against 52 security controls
- First three months of platform fees are waived for new clients; no long-term contract required afterward
- Sibling brand offers a custom CRM/donor platform and manages up to $10,000/month in free Google Ad Grants for nonprofits
How do you get in touch?
Clients can reach CLEAR Technology by phone at (510) 228-1300, by email at hi@cleartechnow.com, through the client portal, or by booking a 30-minute Clarity Call.
Common questions
What does the free IT Scorecard check?
It grades an organization's entire IT stack in about 10 minutes, covering security, backups, access, and vendors, and produces a baseline score along with a plain-English, prioritized plan via the AI Security Advisor.
How is pricing structured?
Pricing combines a flat monthly platform fee, a per-user monthly fee, and an hourly rate for support hours used, with the running total visible live in the client portal. Rates vary by plan: Pro, Premier, and custom-quoted Enterprise.
Do you require long-term contracts?
No long-term contract is required; new clients commit to an initial three billing cycles, after which service runs month to month and can be canceled with 30 days' notice.
Is there a discount for new clients?
Yes, the monthly platform fee is waived for the first three months for new clients.
Do you work with nonprofit organizations?
Yes, about half of CLEAR Technology's clients are nonprofits, and the company offers IT services tailored to nonprofit budgets and compliance needs, plus a sibling brand providing a CRM/donor platform and Google Ad Grants management.
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