What does CLEAR Technology do?
CLEAR Technology runs a free IT Scorecard that grades a client's security, backups, access controls, and vendors, then uses an in-house AI Security Advisor to turn the results into a prioritized, plain-English action plan. Its technicians execute the fixes, track them to completion, and maintain documentation that is continuously reviewed and updated by AI. Ongoing services include help desk support, monitoring, vendor consolidation, and quarterly reviews, all visible through a client portal that also shows live, itemized billing.
Who is CLEAR Technology a good fit for?
CLEAR serves businesses and nonprofits, primarily in the Bay Area, with plans scaled from small teams to larger organizations needing custom SLAs and multi-location support. About half of its clients are nonprofits, for whom it also offers donor CRM and Google Ad Grants management through a sibling brand.
What services does CLEAR Technology offer?
- IT Scorecard & AI Security Advisor
- A free assessment scoring an organization's IT stack against 52 security controls, with an AI tool that explains gaps in plain English and tracks fixes until closed.
- Managed IT Support (Pro, Premier, Enterprise plans)
- Ongoing help desk, monitoring, quarterly infrastructure reviews, and support billed via a flat platform fee, per-user fee, and hourly support rate.
- Documentation Services
- AI-assisted documentation that reviews every ticket and existing record, drafts what's missing, and keeps a searchable catalog of systems, licenses, devices, and vendors.
- Nonprofit IT Solutions
- Managed IT tailored to nonprofit budgets and compliance needs, paired with a sibling brand's custom donor CRM and Google Ad Grants management (up to $10,000/month in free Google ad spend).
What areas do they serve?
- California
- Nationwide
How much does it cost?
Pro plan: $29/user/month plus a $199/month platform fee, with support billed at $185/hour. Premier plan: $49/user/month plus a $499/month platform fee, with support at $155/hour, including one included support hour per month for every 5 users. Enterprise plan: custom pricing with support at $125/hour. New clients get their first three months of platform fees waived, then service runs month to month with a 30-day cancellation notice.
Details worth knowing
- Over 400 five-star reviews on Google, Yelp, and Thumbtack
- In business since 2005 (20 years)
- Over 13,000 customers served
- About half of clients are nonprofits
- No long-term contract; three-month initial commitment, then month-to-month with 30 days' notice to cancel
- AI Security Advisor measures against 52 security controls and integrates with systems like Google Workspace
- Sibling brand offers nonprofit CRM and Google Ad Grants management (up to $10,000/month in free ad spend)
How do you get in touch?
Reach CLEAR Technology by phone at (510) 228-1300, by email at hi@cleartechnow.com, through the client portal, or by booking a 30-minute Clarity Call on their website.
Common questions
How does your pricing work?
CLEAR bills a flat monthly platform fee plus a per-user fee plus the actual support hours used, with the running total visible live in the client portal. Rates vary by plan: Pro ($29/user + $199/month platform fee, $185/hour support), Premier ($49/user + $499/month platform fee, $155/hour support), and custom Enterprise pricing ($125/hour support).
Do you work with nonprofits?
Yes, about half of CLEAR's clients are nonprofits. A sibling brand extends the offering with a custom donor CRM and Google Ad Grants management, which can provide up to $10,000/month in free Google ad spend.
Is there a long-term contract?
No. New clients commit to three billing cycles, during which the platform fee is waived, and then service continues month to month with 30 days' notice required to cancel.
What does the IT Scorecard measure?
The Scorecard is a roughly 10-minute, 12-question assessment covering security, backups, access, and vendors, producing a score and a prioritized, plain-English action plan via the AI Security Advisor.
Where is CLEAR Technology based and who do they serve?
CLEAR Technology has served Bay Area businesses and nonprofits since 2005 and states it operates in California and nationwide.
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